Contact information
We'd love to hear from you! 💚
Whether you have a question about our products, need help with your order, or just want to say hello — we're here and we genuinely love connecting with our community.
We're a small Australian-made business, so please allow 1–2 business days for a response. We promise we'll get back to you! 🌿
📧 Get in Touch
Email: info@blissfullybalancedbynature.com.au Instagram: @blissfullybalancedbynature Facebook: Blissfully Balanced by Nature
⏰ Response Times
| Enquiry Type | Response Time |
|---|---|
| General questions | Within 1–2 business days |
| Order issues | Within 1 business day |
| Wholesale enquiries | Within 3–5 business days |
📬 Common Questions
Before you reach out, your answer might already be here:
Where is my order? Once dispatched you'll receive a tracking email from us. Check your junk folder if you haven't seen it! You can also track via auspost.com.au using your tracking number.
Can I change or cancel my order? Please contact us as soon as possible at info@blissfullybalancedbynature.com.au. If your order hasn't been processed yet we'll do our best to help. Once dispatched we're unable to make changes.
My product arrived damaged — what do I do? We're so sorry! Please email us within 7 days with your order number and a photo of the damage and we'll sort it out straight away. 💚